Support
A collection of articles to answer common user questions.
Support Articles
- Service Fee Adjustment
- How do I refund an Order?
- Maunal Floktu Checkin process
- Tickets showing 'sold out' but tickets still available for sale.
- Raffle: Automated Draw Feature
- Table Ticketing
Frequently Asked Questions
- How do I know who has registered for my event
- When are the tickets for my event available for sale?
- How to stop sales for events which have finished
- Edit Event Details
- Create a New Event
- Send Marketing emails to your registrants
Tips and Tricks
- Switch your event to an online event
- Embed Ticket Password in URL - Reveal Password Protected Tickets Automatically
- Allow your registrants to pay using non credit card payment options
- Hide event site pages from the menu
- What sized images should I use in Floktu?
- Sample Confirmation Email