Create / Add Tickets

To create or add tickets to your event website, you will need to;

1. login to your event
2. select 'Menu' near to top left hand corner of the page
3. select 'Build' from the dropdown that appears
4. select 'Tickets'
5. select 'Add Ticket'
6. near the top of the page you can now enter details of your new ticket - some notes and tips below:
1. Ticket Name: will appear on your event website and confirmation email (Mandatory)
2. Quantity: Number of tickets available (Mandatory)
3. Price: cost per ticket
4. Pass on Service Fees: ticket this box if you want the registrant to pay the processing fee OR leave as is, if you will be absorbing the processing fee
5. Form: which 'Registration Form' should apply to the ticket
6. Ticket Group: which ticket group to assign the ticket to
7. Schedule: which 'Schedule Item' relates to the ticket - only appears if you have created a Schedule page which contains schedule items
8. On Sale: the date/time your ticket will start appearing on your event website - when you want to start selling the ticket
9. Off Sale: the date/time your tickets will stop appearing on your event website - when you want to stop selling the ticket (Recommended)
10. Password Protected: if you want to hide the ticket from the general public and only display it those that have the Ticket Password (e.g. VIPs, etc.)
11. Description: appears below the ticket name on your event website. Use this to provide additional information about the ticket, e.g. includes drinks, etc.
7. select 'Save' when you are done
8. once saved, the ticket should appear in the left hand side bar

Edit Tickets

1. login to your event
2. select 'Menu'
3. select 'Build'
4. select 'Tickets'
5. select the ticket (name) in the left hand side bar
   • IF the ticket is in a Ticket Group, select 'Open' to reveal the tickets within the Ticket Group
6. to the right of the left hand side bar, you can now adjust the details of your ticket (see 'Create/Add Tickets' instructions above for details about fields)
7. Select 'Save' when you are done

Delete Tickets

1. login to your event
2. select 'Menu'
3. select 'Build'
4. select 'Tickets'
5. select the ticket (name) in the left hand side bar
   • IF the ticket is in a Ticket Group, select 'Open' to reveal the tickets within the Ticket Group
6. to the right of the left hand side bar, scroll down and select 'Delete'
7. select 'Ok' to confirm you want to delete the ticket

This will delete the ticket and it should no longer appear in the left hand side bar